Orders are not completed until processed by us in our store. You will be notified of any additional charges as needed (packing, shipping, modifications, etc.). Payment in full is expected in advance of any shipping or modification. A completed order is one that has been paid in full, with or without any pending shipping or modifications.
Due to the nature of internet sales, it is not possible for our website customers to physically examine the products that they are interested in buying. As a result, we do allow returns and refunds if a customer is not completely satisfied with an item purchased via the internet. Special ordered items, custom work and shipping costs are not returnable.
We must be contacted immediately by phone at (734) 483-6980 to arrange/discuss a return. Refunds will be issued after the merchandise is returned to the store in the same condition as it was sent out. We require the item(s) to be back in our possession within 30 days.
Items purchased in-store may be returned within 30 days of purchase date for store credit only. Special ordered items, custom work and shipping costs are not returnable.
THE SELLER MAKES NO WARRANTY OF MERCHANTABILITY AND NO EXPRESS WARRANTIES AS TO THE GOODS SOLD, other than specific written statements on the face hereof. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. The seller's sales staff may have made oral statements about the merchandise. Such statements are not warranties, are not to be relied on by the buyer, and are not part of this sales agreement. The goods sold under this agreement are sold "AS IS" "WITH ALL FAULTS" AND WITH THE BUYER ACKNOWLEDGING HAVING HAD AN OPPORUNITY TO INSPECT.
WARNING: LAMPS AND OTHER ELECTRICAL ITEMS ARE SOLD "AS IS" AND MAY BE UNSAFE IF CONNECTED WITHOUT INSPECTION BY A LICENSED ELECTRICIAN.
TERMS OF SALE: All sales are final. No cash refunds will be made. The seller reserves the right to accept timely returns of goods for exchange or store credit WITH A RESTOCKING CHARGE. Any balance owing of this sale must be paid, and all goods must be claimed, with 30 days after this sales, and paid within 30 days after this sale and the completion of buyers order. If all goods are not paid within 30 days, the goods will be subjected to resale; the buyer's account will be credited the money paid. The buyer's account will be charged a reasonable storage fee plus 15% of the total sale for restocking. A reasonable monthly storage fee will be charged to the customer if the sale is paid and goods are left unclaimed beginning 60 days after this sale.
THE WRITTEN SALES AGREEMENT IS THE FINAL. COMPLETE. AND EXCLUSIVE STATEMENT OF ALL TERMS OF THIS SALE OF GOODS.